Please note, our products may still shrink a bit after washing. Machine wash cold and tumble dry low to lessen shrinkage.
SHOPPING WITH US
To place an order by phone, you can call us at: 626-872-6838 during our normal business hours Monday-Friday 10:00AM-5:00PM PST.
To place an order online, please visit http://thurdy8.com, add the items you like to your shopping cart, and securely checkout with your PayPal account or with any major credit card.
If it is too late to modify or cancel the order and you no longer wish to receive it, when the package arrives, you may refuse and return the package back to us for a refund.
You can find out if we ship to your country in the drop down menu in your cart. From there, you can view about how long it will take and how much it will cost.
This method uses First Class Mail through the USPS, it has an estimated delivery within in 5 to 10 business days (weekends & holidays not included). It comes with a tracking number which you can track the movement of the package at USPS.com.
This method uses Priority Mail from the USPS. The estimated delivery is 2 to 4 business days (weekends & holidays not included). Like Regular Shipping, this also comes with a tracking number which you can track the movement of the package at USPS.com.
Please note: The delivery estimates provided above are for domestic orders shipping to the Continental USA. International shipments will take longer. Taxes, VAT, Duties and Customs clearance can also cause delays beyond our original delivery estimates. International shipments will also come with a delivery confirmation number. Please note that the confirmation number is NOT a tracking number.
We accept debit or credit card (Visa, MasterCard, Discover, American Express), and also PayPal payments.
Customers outside of the United States may be required to pay these fees to the courier as applicable, upon delivery. Charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
RETURNS & EXCHANGES
If you have any questions about processing your return please feel free to contact us.
- Request an RMA (Return Merchandise Authorization) number by using our contact form. THURDY8 Design will not accept returned goods without prior approval in the form of an RMA number. Packages sent to us without a valid RMA number will be refused.
- When your return request is approved, you will receive an RMA number by email. Follow the instructions in the email to ship your return back to us with your RMA number written on the outside of the package.
- Your refund will be issued to your credit card or PayPal account when we receive the returned merchandise.
Please note that we reserve the right to determine at our sole discretion the condition of returned merchandise.
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